Frequently Asked Questions

Please note: Your login and password for this website is NOT the same as for the MTA member website.

If your email address is already on file with MTA, an account on this site may have already been created for you. To log in for the first time, use the email address on file with MTA with the generic password "MichiganTwps53". Once you are logged in, you can change the password by clicking on "Profile". If you have problems with the generic password or need a new account created, please contact MTA at (517) 321-6467 or email mtaonline@michigantownships.org


What is an MTA webcast?
 
MTA webcasts are designed to offer online learning options to township officials who are unable to travel to MTA educational events due to distance, cost and/or schedule conflicts. Our goal is to maximize learning opportunities for township officials throughout Michigan. MTA webcasts provide a convenient, affordable continuing education option for busy officials, who can now take advantage of educational programs right in the comfort and convenience of their township hall, office, local library or even at home!  The length of the webcasts vary; check each individual course for run times. Longer workshops are typically be broken up into segments of 60-90 minutes each. Continuing education credits may be offered for certain webcasts or packages; each event description will include details if credits are available. For more information, contact the MTA Education Center at (517) 321-6467 or e-mail education@michigantownships.org.


How does a webcast work?

MTA's webcasts are recorded classes taught by MTA staff and other experts in fields related to township governance. Most are "on-demand" which means you can view the content from any location with high-speed internet, at any time that's convenient for you! Some webcasts may also include a live Q&A or another live component; typically live components are also recorded and posted later for those unable to attend at that specific date/time.

To view a webcast you simply purchase (or request access to your township's subscription), then login and navigate to your Dashboard. Then, click then name of the webcast. Select the segment you want to watch, then click the "View On-Demand Recording" button. Don't forget to download any related materials on the "Handouts" tab before beginning.

If you’re planning to participate in a webcast, first test your computer and Internet connectivity to verify that the system will work properly for you. Depending on the results, you may be required to download a program or update your software to ensure complete functionality; click here to test your system. 

NOTE: The Apple Safari browser and Chrome browser do NOT support the plug-in needed to view these webcasts. Please be sure to use a different browser, such as Internet Explorer, Microsoft Edge or Mozilla Firefox, and ensure your browser is fully updated before viewing.


Where do I find the date/time for each webcast?

Good news -- MTA's webcasts are nearly all pre-recorded sessions, so they are what we call "on-demand", meaning you can view them at any time or date that works for you. On occasion we may include a special promotion with a live Q&A for a specific webcast, in which case the date and time of that session will be noted in the registration materials.

What is the cost?
Rates vary depending on the topic and length of each segment or package. Some informational webcasts are available at no charge, while educational webcasts have a fee associated with them. Subscription packages offer a great value, allowing year-long access for your entire township. Learn more about the different MTA Online subscription levels hereNOTE: No refunds can be given on any webcast once the transaction has processed and an access code has been sent. 


How do I register?

To register via credit card, you must first log-in to the website. Your login for this website is different from your login to the MTA-member site. See our "Getting Started" page for further help logging in. Once logged in, simply add the webcasts you wish to purchase to your cart, enter any discount code(s) you may have, then proceed to checkout and enter your credit card information in the secure processing site. A confirmation email will be sent immediately upon completion with link(s) to your webcast(s).
   
To register by check, add the webcasts you wish to purchase to your online cart. Proceed to checkout and apply any discounts, then print your cart details with the total due, and mail, along with payment, to:  Michigan Townships Association, P.O. Box 90078, Lansing, MI 48908. Please allow 3-5 business days from receipt of payment for processing; a confirmation email will be sent to the email provided for each registrant when registration is complete.


Can I buy a webcast then transfer it to someone else at my township?

Yes! However, there are a few limitations. First, the webcast cannot be viewed before it is transferred. Once it is viewed, we are unable to transfer it to another account. Second, the individual must be from the same township. And third, each webcast may only be transferred one time. Please contact education@michigantownships.org or call 517-321-6467 to request a transfer.


My township is an MTA member, but I can only see non-member prices. How do I get member prices?

New accounts created on the Elevate website must first be approved by MTA staff. Simply email education@michigantownships.org or call 517-321-6467 to request a member account.


System Requirements
For help with System Requirements, visit our Getting Started page.